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News
New Telephone Provider
We will be changing our telephone provider on Wednesday 29/04/2026. We might have technical difficulties on the day, if we experience any issues we will update you. We are changing systems to a more advance system. This change will make it a better patient experience.
New Appointment System
We wish to share some exciting news about a significant change to our appointment system that will improve the way our surgery delivers care to all our patients. From Monday 20th April 2026 we will move away from a “first come, first served” approach to an updated online Total Triage model, based on clinical need…
Prescription Requests
Please note that prescription requests may take up to 5 working days to process. We kindly ask patients to request repeat prescriptions in good time to avoid delays. Thank you for your understanding.
The Avenue Surgery Patient Survey
We are looking at how we can use digital technology to help you access services more quickly. This is a link to a survey that will help us capture your thoughts, so we would be grateful if you could spend 5 minutes completing it please. Paper copies are available in our reception, if you prefer…
