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Welcome to The Avenue Surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific Practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations. 

The General Practice Data Protection (GDPR) came into force 

on 25 May 2018

The GDPR sets out the key principles in relation to the processing of personal data for patients:

  • Data must be processed lawfully, fairly and in a transparent manner
  • It must be collected for specified, explicit and legitimate purposes
  • It must be limited to what is necessary for the purposes for which it is processed – adequate and relevant
  • Information must be accurate and where necessary kept up to date
  • It can only be retained for as long as is necessary for the reasons it was processed.  
  • Data must be processed in a manner that ensures appropriate security of the personal data.

The GDPR provides stronger rights for patients regarding the information that the Practice holds about them.  These include:

  • Being informed about how their data is used
  • Patients to have access to their own data
  • Patients can ask to have incorrect information changed
  • Restrict how their data is used
  • Move their patient data from one health organisation to another
  • The right to object to their patient information being processed (in certain circumstances)

Click here to read our Direct Care Privacy Notice.  See our GDPR page for more privacy notices as well as links to further guidance on the GDPR (this page is currently under development)

Links to Online services are at the bottom of this page 

Thank  you to all our patients who completed our 2017/18 Patient Survey.  The results are now available on our survey report page.

Click here to read the great Healthwatch Report of their visit to The Avenue Surgery on 24 July 2017.

"One Number, One Website, One Place for Carers!"

Carers Hub is a new partnership of three local charities and local authority assessment staff, who have joined together to create a focal point for unpaid carers, to get information and support they need.

Carers Hub is a brand new phone line (01273 977 000) and dedicated website (www.carershub.co.uk) for unpaid carers in Brighton and Hove.

                              

#HelpMyNHS NHS services are there for you when you need them. But many people are using some services, such as A&E and their GP, with problems that could be treated elsewhere. This makes these services very busy and means you and others may have to wait longer to be treated.

The NHS is doing everything it can to prepare for the extra pressures and demands over the busy winter months.

You can #HelpMyNHS to give the best care by making sure you and your loved ones get the right care, at the right time, in the right place.

This website helps you do this by highlighting where you can get medical treatment that is right for you.

Speak Up On Cancer Video

Albion in the Community have made a video as part of their ‘Speak Up Against Cancer’ service. It features a cancer survivor discussing her experience of breast cancer

        Young Person's Sexual Health Clinic  

Our Practice Nurse runs a drop-in clinic specifically for help and advice to under 25s about contraception, sexually transmitted infections and other related issues. This clinic is held on Tuesdays from 15:30 - 17:30 (note change of day). You do not need an appointment.  Please speak to the Receptionist first.

 

Would you recommend our Practice to your friends and family?

The Friends and Family Test (FFT) is an important opportunity for you to provide anonymised feedback on the care and treatment you receive and to help the Practice improve its services.

Pick up from Reception a paper copy of this short survey next time you have an appointment or complete the survey on-line - just click here  If you don't want your comments to be made public you can just tick the box on the survey.

For more information about the Friends and Family Test and for copies of the anonymised reports and the latest results just click here.

Links to Online services are at the bottom of this page 

Accessible Information Standard

Do you have any information or communication needs?

Do you require information in a different format?

Click here for more information.

American Express Community Stadium Event Day Parking 

Click here to find the dates of Albion home matches when controlled Parking Zone restrictions will come into effect.

Check the Albion website for the most up to date information: http://www.seagulls.co.uk/

 

CQC rated The Avenue Surgery as "good" across the board.  See CQC page for the full report.

Named Accountable GP

From 1 April, 2015 GP practices are required under the General Medical Services (GMS) Contract, to allocate a named, accountable GP to all patients, including children.  The Practice has decided that your named, accountable GP will be the doctor you are registered with.  If you are unsure who is your named GP and wish to know, please ask the Reception staff the next time you are at the Surgery. 

Should you express a wish to be changed to another GP the practice will make reasonable efforts to accommodate this request.

Please be aware that having a named GP does not affect your ability to make an appointment with any of the GPs at The Avenue Surgery.

Information for our Diabetic Patients

The Avenue Surgery is taking part in the National Diabetes Audit (NDA).  Please click here for further information.  If you are a diabetic patient and would like to opt out please let a member of Reception know.

The 2015/16 Summary of Findings Reports can be accessed by clicking here.

CCTV

Closed circuit television (CCTV) is installed at The Avenue Surgery premises for the purposes of patient, staff and premises security.  Cameras are located at various places on the premises and images from the cameras are recorded.  CCTV is used in accordance with the Data Protection Act and Home Office and Information Commissioner’s Office Codes of Practice.

Privacy Notice - Individual GP Level Data

http://content.digital.nhs.uk/article/7754/Privacy-Notice---individual-GP-level-data

GP Net Earnings

NHS England requires that the net earnings of doctors engaged in the practice is published and the required disclosure is shown below. However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used to form any judgement about GP earnings, or to make any comparisons with any other practice.

The average pay for GPs working at the Avenue Surgery in the last financial year was £126,250 before Tax and National Insurance. This is for 3 full-time GPs who worked in the practice for more than six months.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

Easy access is available to all clinical areas and special toilet facilities which are all on the ground floor.

(Site updated 18/07/2018)
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